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Helping Texans: More than 30K Calls Answered Last Year!

TSBPA logo. Helping Texans. 31,238 customer calls answered in 2025. Image of customer service agent wearing phone headset.Our small agency of just 41 employees answered more than 30,000 calls last year! One licensee commented, “I was exceedingly impressed as I can only imagine the volume of inquiries TSBPA handles on a regular basis and I still felt like I was the only person supported.”